Privacy Policy

Effective Date: 13th of July

At One Knight Hire, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a booking or contact us.

By using our website or placing a booking with One Knight Hire, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

To process your booking and provide our services, we may collect personal information including your name, email address, phone number, residential or delivery address, payment details, event date, and any information you provide when communicating with us via Instagram, email or our website.

Where required for identity verification and fraud prevention, we may also request government-issued photo identification.

How We Use Your Information

Your information is collected to process and manage bookings, verify your identity, arrange delivery and returns, communicate with you regarding your rental, provide customer support, prevent fraud, comply with legal obligations and improve our services.

Payment Information

All payments are processed securely through trusted third-party payment providers. One Knight Hire does not store your full credit or debit card details.

Sharing Your Information

We will never sell your personal information.

Your information may only be shared where reasonably necessary with payment providers, Australia Post or courier services, website hosting providers, legal advisers, debt recovery agencies where permitted by law, or government authorities where required.

Marketing

If you subscribe to our mailing list or consent to receive promotional communications, we may occasionally send you updates regarding new arrivals, promotions and special offers.

You may unsubscribe at any time.

Social Media

If you tag One Knight Hire or share photographs featuring our garments on social media, we may request permission to repost your content for marketing purposes.

If you would prefer that your content not be shared, simply let us know.

Security

We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure.

While no online system can be guaranteed to be completely secure, we implement appropriate security measures to protect your data.

Access to Your Information

You may request access to, correction of or deletion of your personal information at any time by contacting One Knight Hire.

Australian Privacy Laws

This Privacy Policy is governed by the Privacy Act 1988 (Cth) and any applicable Australian privacy legislation.

Contact

If you have any questions regarding this Privacy Policy, please contact:

One Knight Hire

📧 Email: oneknighthire@gmail.com

📷 Instagram: @oneknighthire